Robots Direct takes appropriate measures to safeguard the information it holds from unauthorised access or improper use. We have a strict internal policy which all members of staff must abide by.
All the information we receive about you is in accordance with the Data Protection Act 1998. This information is used to process your order and to develop a better online relationship and service. This information includes:
• Your name
• Your address and telephone number
• Your email address
• Your card details
Robots Direct will never collect sensitive personal data about you.
At Robots Direct, customers are our business. It is our business to protect the privacy of the customer.
We do not send random marketing emails to personal email addresses (spam).
Information supplied to Robots Direct will not be: Auctioned, sold, lent or otherwise divulged to any third party. Customers confidentially will be maintained at all times in your dealings with Robots Direct.
As a customer of Robots Direct you have the right to see information held about you, and have it corrected if it is wrong.
Robots Direct are accreditated registered members of Safebuy and Shopsafe please click on logo`s to verify. We abide by there code of practise at all times.
Safebuy is supported by the UK Government and is also supported by the Institute of Directors. When buying from Robots Direct you can be assured that your transaction is safe and secure at all times.
Your payment will be processed by SAGEPAY, a leading UK payment service provider (VeriSign secured). You can be assured that by using our online ordering system we will not have access to personal card details at any time as they are securely routed to your card issuing bank for instant verification and payment approval.
All transaction information passed between Robots Direct and Protx is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work or work more efficently, as well as to provide business and marketing information to the owners of the site (ROBOTS DIRECT). A "cookie" will be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
• Shopping Basket
Some cookies are essential during online transactions, e.g. to remember what products you have put in your shopping basket as you navigate to different pages on the website. These cookies are “strictly necessary” for the operation of the website.
Types of Cookies
There are two common types of cookies;
Session Cookie: Session cookies are created temporarily in your browser's subfolder while you’re visiting a website. They allow a site to ‘remember’ content from page to page, e.g. the shopping basket. These cookies expire when you leave the site or close the browser.
Persistent cookie: Persistent cookie files remain in your browser's subfolder and are activated again once you visit the website that created that particular cookie.
A persistent cookie remains in the browser's subfolder for the duration period set within the cookie's file. They have a defined TTL (Time To Live) and will expire after this time.
If you wish to restrict or block the cookies which are set by www.robotsdirect.co.uk, you should do this through the browser settings for each browser you use, on each device you use to access the Internet. You can allow cookies from specific websites by making them “trusted websites” in your Internet browser. Alternatively, you may wish to visit www.allaboutcookies.org which contains comprehensive information on how to do this on a wider variety of browsers.
Links To Other Web Sites
This web site contains links to other web sites that are not owned or controlled by Lontec (Robots Direct).
Please be aware that we at Lontec (Robots Direct) are not responsible for privacy practices of such other sites.
Please feel free to contact us if you need any further assistance on these matters.